PRIVACY POLICY

This privacy notice for Bee Fit Health Club (“we,” “us,” or “our”) explains how and why we collect, use, store, and share information when you use our services (“Services”), including when you visit our website, use our mobile application, visit our physical location, or interact with us through memberships, marketing, or events.

By using our Services, you agree to the practices described in this privacy notice. If you do not agree, please do not use our Services.

Information We Collect

We collect personal information that you voluntarily provide to us when you sign up for a membership, book classes, make purchases, communicate with us, or otherwise interact with our Services.

The personal information we collect may include your name, phone number, email address, contact preferences, billing information, and other details necessary to provide fitness and membership services.

We do not knowingly collect or process sensitive personal information.

Payment information is processed by third-party service providers, including Club Automation, our membership management and mobile application platform. Bee Fit Health Club does not store full payment card details.

Information Automatically Collected

When you visit or use our Services, certain information is automatically collected, such as your Internet Protocol (IP) address, browser type, device characteristics, operating system, and general usage data.

This information does not directly identify you and is used to maintain the security and functionality of our Services, improve performance, and support internal analytics.

Approximate location information may be inferred from your IP address. You may limit this through your device or browser settings, though some features may be affected.

How We Use Your Information

We use your information to operate and manage memberships, process payments, schedule classes, communicate with you, respond to inquiries, and provide customer support.

Your information may also be used to send service-related messages, membership updates, and promotional communications in accordance with your preferences.

We may process information as needed to comply with legal obligations, prevent fraud, and protect the safety and integrity of our business and members.

Mobile Application and Third-Party Services

Bee Fit Health Club uses a mobile application powered by Club Automation, a third-party gym management platform that supports account access, class scheduling, and membership management.

Your use of the mobile application is also subject to Club Automation’s own terms and privacy practices. Bee Fit Health Club does not control Club Automation’s systems and is not responsible for their security practices or service availability beyond our direct use of the platform.

Sharing of Information

We may share personal information with trusted third-party providers who assist with payment processing, membership management, analytics, and operational support.

Information may also be shared in connection with a business transfer, legal obligation, or to protect our rights, property, and safety.

We do not sell personal information.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance website functionality, understand usage patterns, and improve your experience.

You can adjust your browser settings to manage or disable cookies, though some features of the Services may not function as intended.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this notice, unless a longer retention period is required or permitted by law.

When information is no longer needed, it is securely deleted or anonymized where reasonably possible.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed to be completely secure.

You provide information at your own risk.

Your Privacy Rights

Depending on your location, you may have rights to request access to, correction of, or deletion of your personal information.

You may also opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

Changes to This Privacy Notice

We may update this privacy notice periodically. Continued use of the Services after updates are posted constitutes acceptance of the revised notice.

Contact Us

If you have questions or concerns about this privacy notice, please contact Bee Fit Health Club.

Bee Fit Health Club

1192 West Kemper Road, Cincinnati, OH 45240

Phone: (513) 850-2050

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